October 03, 2013

TriHealth is pleased to announce two new part-time medical directors within the TriHealth Physician Enterprise Corporation.

Scott Massa MD, an Internist with Physician Associates of Good Samaritan Hospital – Delhi, has been named the Medical Director of Utilization and Evidence Based Medicine, and Betsy Peerless MD, Family Medicine physician with Health First – Mason, has been named the Medical Director of Patient Satisfaction and Patient Access.

Drs. Massa and Peerless will be working collaboratively with the TriHealth Physician Institutes and with others across the system as they work to prepare TriHealth’s Patient-Centered Medical Home (PCMH) functions for value-based purchasing and the overall evolution of the local and national health care landscape. Both will maintain part-time practices at their existing locations and split their time equally between their new leadership positions and caring for patients.

In his new role, Dr. Massa will focus on ensuring that TriHealth provides the appropriate amount of care to patients. He will be using evidence-based guidelines to manage resource utilization. His main responsibility will be to identify barriers for physicians to use TriHealth services and to collaborate with appropriate physicians and administration to remove those barriers.

In her new role, Dr. Peerless will be responsible for leading the process for a more systematic and predictable process to meet the needs of patients for timely access to primary care using the full array of TriHealth resources, including: PCMH offices, Priority Care, e-visits and the emergency department. At the practice level, she will engage her physician colleagues in discussions about strategies and tactics needed to improve patient satisfaction. She also will work to identify system-level needs to improve patient satisfaction.