TriHealth Bridge

Sunday, January 25, 2026, 0100 EST (1:00am EST) – 0315 EST (3:15am EST) ** - Two (2) hour, fifteen (15) minute downtime

** The Epic System will be down from 1:00am EST to 2:15am EST – One (1) hour, fifteen (15) min downtime.

** The Lab System will be down from 1:00am EST to 3:15am EST – Two (2) hour, fifteen (15) min downtime. – DOWNTIMES FOR EPIC AND LAB DO NOT COMPLETELY OVERLAP

Customers affected:

Anyone using any information systems and services. 

Reason for the Interruption:

• Epic HA failover for hardware maintenance
• Sunquest/Clinisys Lab System down for vendor maintenance
• Patching Microsoft Servers to fix security vulnerabilities
• Patching Linux servers to fix security vulnerabilities
• Patching SQL Server to fix security vulnerabilities

 Additional Information:

Please expect that all information systems and services may be unavailable for the duration of the maintenance period.  Please make certain your downtime procedures and downtime forms are available for use during this time and to call all stat orders and results during the period of unavailability. 

We have attached downtime instructions for your convenience.  You can use your same TriHealth Connect username and password to access this to view patient information during the Scheduled Maintenance window.    

Please use this maintenance window to check your BCA reports are accessible.  If you have an issue with your BCA reports, please send an email to Jim_Highfield@Trihealth.com outlining your concerns. 

Information systems staff will be available for this maintenance period and may be contacted through Customer Support at (513) 569-5100 at any time for updates.

Questions should be directed to Bradd Lehmann at (513) 246-5028 or by email at bradd_lehmann@trihealth.com