TriHealth Bridge

Sunday, October 18, 2026, 0100 EDT (1:00am EDT) – 0215 EDT (2:15am EDT) ** - One (1) hour, fifteen (15) minute downtime.

** The Epic System will be down from 1:00am EDT to 2:15am EDT – One (1) hour, fifteen (15) minute downtime.

** The Sunquest/Clinisys Lab System, including Lab Collect and Remisol, will also be down concurrent with Epic, from 1:00am EDT to 2:15am EDT – One (1) hour, fifteen (15) minute downtime.

Customers affected:

Anyone using any information systems and services. 

Reason for the Interruption:

• Epic System failback from annual Disaster Recovery testing.
• Windows Server, Linux, and SQL Server patching to update / reinforce systems against security threats.

 Additional Information:

Please expect that all information systems and services may be unavailable for the duration of the maintenance period.  Please make certain your downtime procedures and downtime forms are available for use during this time and to call all stat orders and results during the period of unavailability. 

We have attached downtime instructions for your convenience.  You can use your same TriHealth Connect username and password to access this to view patient information during the Scheduled Maintenance window.    

Please use this maintenance window to check your BCA reports are accessible.  If you have an issue with your BCA reports, please send an email to Jim_Highfield@Trihealth.com outlining your concerns. 

Information systems staff will be available for this maintenance period and may be contacted through Customer Support at (513) 569-5100 at any time for updates.