April 15, 2019
Whether celebrating Easter or Passover, these religious holidays remind us that hope springs eternal. And through that hope, each of us can be inspired with renewed confidence and reaffirmed purpose, looking forward to what the future holds, both here at TriHealth and at home in our personal lives.
I am inspired through my regular interactions with team members, physicians, volunteers and our board members. This team's unwavering commitment to mission and values-and the TriHealth Way-is expressed in so many powerful and lasting ways. We are providing hope to our patients and their families, while at the same time leading our system - and the region - to a new and better way of delivering care and improving the health of our community. One small but impactful example...thanks to our Heart lnstitute's amazing team, a TriHealth patient was able to attend his 46th consecutive Reds Opening Day just days after recently undergoing quadruple bypass surgery! (Read the full story here) This is just one instance of hundreds like it every day in which the sacred work we do provides hope and improved health to those we are privileged to serve.
I am proud, full of hope and inspired by our collective ability to deliver on our promise to serve our community with better care, better health and better value, each and every day - always. I hope you and your loved ones enjoy a blessed Holy Week, Happy Easter and a Happy Passover!
Open Enrollment & HR Forum Updates
We want you to be prepared for Open Enrollment Season, so we are offering more opportunities for you to ask questions. This week our Spring HR Forums take place, providing a great opportunity for you to ask questions and learn more about our upcoming Spring Open Enrollment along with other HR initiatives. If you are unable to attend a session in person, tune in to our live stream session and make sure you mark your calendars for our benefits fairs, benefit forums, computer labs and special sessions taking place over the next few weeks.
One Campaign is Changing Lives
Through your support of the One Campaign, TriHealth can continue to support the important work of our partners at United Way and impact many in need, including homeless adults with mental illness who now call Tender Mercies home. Visit LinkNet to learn how your generosity has made a difference at Tender Mercies.
Provider Finder Tips
Need to know if a provider is member of a TriHealth Institute? Looking for a provider accepting new patients? Our new online provider finder tool offers several features to help refine your search and match users with the best provider. Click here to download a tip sheet.
Journey to High Reliability: Falls with Injury
One of the metrics we track to help improve safety is Falls with Injury. In March six Falls with Injury occurred in the system, our third consecutive month showing a decrease, and second month with fewest falls - encouraging progress in our journey to Zero Harm. Kudos to Dee Murphy and the Falls Task Force team for your efforts to reduce this safety concern. Visit LinkNet to learn more.
TriHealth Corporate Policy Updates
All TriHealth team members are required to review and understand all Corporate Policy revisions. Click here to download a summary of Corporate Policy Updates. To view full policies, please access TIPS from the LinkNet homepage. If you maintain an aqua TriHealth Corporate Policy binder please discard the previous version of these policies, print the current version of policies from TIPS and insert them in the binder.
Message for Huddles: ALWAYS Behaviors
Do you know the Highlighted ALWAYS Behavior of the month? The Always Behaviors SERVE poster is a great resource to use to review. Click here to see how Tri Health team members are recognizing and taking action when customer expectations are not met.
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