SOAR Co-Chairs Donna Peters and Randy Hammann had a blast while rounding throughout SOAR Week. They focused on the TriHealth Way tactics and had great conversations with team members about AIDET + the Promise, HEARD, SERVE and our Always Behaviors. Visit the TriHealth Way Facebook page to see more photos from throughout the week! 

 

In case you missed it, click here to view the full list of winners from the SOAR Week Activities.

 

The purpose of SOAR Week was to re-engage, re-invigorate, and re-educate. We focused on our critical customer engagement activities to ensure that team members and leaders are comfortable with and educated on these tactics and programs. 

 

Thank you to everyone that participated in SOAR Week!