April 19, 2021
Review these important last-minute details to ensure you are ready to hit a home run on Monday, April 26 as we transition to Accurate Courier Services (ACS)!
Go-Live is this Monday, April 26 at 12am! All information and updates are posted on the Courier Services page on Bridge. Continue to check back for the latest updates as we work to keep everyone informed every step of the way.
Reminders:
- Ensure ALL of your team members have received training (all materials on Bridge)
- Attach barcodes to your items to ensure delivery accuracy and tracking
Who to Contact for Issues During Go-Live:
- Urgent Service Issues: Call Accurate Customer Service at 1-866-279-3651
- Non-urgent Service Issues: Email Accurate Customer Service at cs@accuratecourierservices.com
- Portal or Login Issues: Email Mandy.Jones@accuratecourierservices.com or call 513-919-2401
- General questions not needing immediate answer: Email the TriHealth Courier team at Courier@trihealth.com
Click here to see your ACS/TriHealth Courier Implementation team and their contact info. We look forward to serving all your courier needs!