HOC Navigators brings together under one umbrella Hospice of Cincinnati, home-based PalliaCare, hospital and clinic-based Palliative Medicine, and supportive services, including Advance Care Planning, Social Connections, Goldstein Family Grief Center and Fernside Center for Grieving Children. This expansion of services will ensure that TriHealth can provide exceptional, fully integrated care for every stage of life and every state of health.

 

Through HOC Navigators, physicians and other providers, along with patients and family members across the region, will have one-stop access to the full spectrum of advanced illness and end-of-life care services, supported by compassionate experts who can guide them through every step of this often-complex healthcare journey. 

 

The mission of HOC Navigators is to create the best and most meaningful advanced illness and end-of-life experience for all who need this care and support. Through the HOC Navigators Program, the total care and services needed will seamlessly evolve as the illness progresses, eliminating the stressful burden of care coordination on providers, patients and family members. 

 

Starting November 1, 2020 HOC Navigators and Hospice of Cincinnati clinical operations will convert to using Epic EMR, making it even easier for TriHealth providers to seamlessly refer and manage patients with end-of-life and advanced care needs. We’re excited that our patients, providers, and the Hospice care team will have all the benefits of a fully integrated medical record. Epic will be used at Hospice inpatient units located in Blue Ash, Eastgate, Hamilton & Twin Towers. Care provided to patients at home will also be documented in Epic. Information Systems will provide 24-hour, onsite support at all inpatient units through November 13, 2020.  In addition, IS will staff a 24-hour Command Center. The Command Center can be reached by calling 569-5100.

 

To learn more about HOC Navigators and the services provided, call 513-891-7700 or visit hospiceofcincinnati.org.