June 24, 2019

Click here for the PDF

Hi Team!

Last week, we wrapped up our summer series of Team Member Forums – and what a series it was! We broke attendance records and had lots of fun with fellow team members, including surprise visits from our Cincinnati Reds’ mascots. Most importantly, David Cook, Jenny Skinner and I had the opportunity to engage in meaningful conversations with thousands of our team members, while answering your burning questions about our plans and progress to get healthcare right.

One of the consistent themes we heard at our forums was that you believe we are on the right track and are doing the right things to move TriHealth from good to great! We are encouraged by this feedback and proud of how far we’ve come together on our journey in such a short time. As we discussed though, the difference between good and great throughout TriHealth is often “consistency” – consistency in the adoption of our evidence-based safety, service and clinical practices, one patient at a time, Always.

Achieving this consistency requires all of us to recommit and rededicate ourselves to making the TriHealth Way our ONLY WAY...ALWAYS. Why? Because we know this is how we will deliver better care, better health, and better value, which is how we define “getting healthcare right”! And so this will be our major focus in the year ahead – moving from “sometimes” to “always” as the means to get us from good to great. I’ll share more details about this work and our plans for Fiscal Year 2020 (FY20) in next week’s New Year FY20 Special Edition of the Weekly Update.

As fiscal year 2019 comes to a close this month, please accept my deep appreciation for all you’ve done over the past year to make TriHealth a great place to work, to practice, and to receive the safest, highest quality care. Together, We ARE Getting Healthcare Right!!! And as a result of your hard work and ongoing feedback, TriHealth is increasingly being recognized and celebrated as a top industry performer and a model healthcare delivery system (IBM Watson Top 15 Health System, Anthem Best Performing Accountable Care Organization, Diversity Inc Top 6 Health System for Diversity Leadership, Leapfrog A Ratings for Safety, among others – all in just the last three months!!!).

This is no easy feat, especially given the unrelenting external challenges we face every day. Please know that your hard work and extra efforts are paying off, and are greatly appreciated by me, our Leadership Team, and Board – and most importantly, our patients! It takes a great team to make a great health system – and I am proud and privileged to work side-by-side with the greatest team in our industry! Thank you for choosing to be your best, and to give your best, to all those we serve.

Weekly Huddle Message
Participate in National Safety Month Contest

Celebrate National Safety Month with us by testing your knowledge and taking this short quiz to enter to win a $20 gift card! Although we are using the month of June to celebrate our safety achievements and increase awareness, safe care is always a focus at TriHealth, 24 hours a day, 7 days a week, 365 days a year. Help spread the important message: Every Day is a Safety Day!

TriHealth Bridge Launched!
Your new intranet, TriHealth Bridge, went live on June 20th! We’re still working through a few bugs and we continue to make changes to improve the user experience. Thank you to the many thousands of team members who are using the new site and sending us feedback!

Content requests are now being accepted at Bridge@trihealth.com! And don’t forget that you can now access Our News and Our Events outside the TriHealth network and without logging into Bridge. We’ll continue working to increase the content accessible outside the network and will provide ongoing updates over the coming months as we achieve new milestones. Enjoy your new intranet!

Career Development Opportunities: Flash Mentoring & College for America
As part of our Total Rewards program, we provide opportunities for growth and development to team members at all levels. Flash Mentoring offers team members a chance to meet TriHealth leaders in a non-intimidating, small-group setting, with time to seek career guidance, discuss barriers, etc. Schedules and registration instructions can be found by
searching “Flash” in TriHealth Learn.

The College for America online degree programs, through Southern New Hampshire University, provides an opportunity for team members to earn career-related Associate and bachelor’s degrees in a non-traditional, self-paced setting. Click here to find out more about our upcoming September cohort.

May Pillar Close Report Now Available
May brought promising improvements in Care Retention/Consolidation, Financial Efficiency and Quality metrics. Click here to view May 2019 and all recent Pillar Close reports.

Paid Time Off (PTO) Reminder
As part of our Total Rewards package, we have promised to maintain a competitive market position and provide fair and equitable wages to our team members. As part of our package, team members will begin accruing PTO at an accelerated rate beginning June 23, 2019. To find out more, go to HR Central > Compensation > Paid Time Off.

Infection Prevention Update: Measles
Measles cases continue to be on the rise in the United States and across the world. Though no case of measles has been reported at TriHealth to this point, the Infection Prevention team is well prepared if this nation-wide outbreak spreads to this region. To keep team members in-the-know, Infection Prevention will periodically provide relevant information about certain diseases, like TriHealth Measles Guidelines, through our internal communication channels. More information can be found on Bridge.

thank you.....
Posted by: Frances Paytes on July 24, 2023
Reply/View Reply

I greatly appreciate all the information and communication that the senior Leadership shares personally with all us , and free Ice cream was not bad at all . thank you CEO, VPs and all higher ups , and May God Bless you and your family's . from Ken Bell , 72680
Posted by: Team Member on July 24, 2023
Reply/View Reply

The link to the safety contest is missing
Posted by: Jennifer Williams2 on July 24, 2023
Reply/View Reply