Modified Orientation Programs
Physician Practice Clinical Support Staff Team Members
Below are the educational programs to be completed prior to working at TriHealth. You must have access to a printer prior to completing many modules. Please print your certificate at the end of each of the programs with an asterisk (*) to give to the person coordinating your orientation. If you experience difficulty accessing modules, be sure to use Internet Explorer and avoid Google Chrome or Firefox, at times they can interfere with the modules.
Must receive an 80% or higher to pass quizzes.
- Annual Mandatory Education (AME) elearning* Must print certificate of completion (not quiz score results) before you complete the elearning.
- Diversity and Inclusion at TriHealth
- SOAR Always Behaviors Agreement* Must print certificate of completion
- SERVE Video
- WBT20: COVID-19 Self-Assessment Screening
- WBT18: Lasting Impressions- AIDET + the Promise
- WBT17: Lasting Impressions Service Recovery
- WBT19: Safety and Reliability Overview
- Temporary/Agency Staff Use Policy
- Security Contact Information
- IRIS: Submitting an Incident WBT
- Infection Prevention Overview: WBT
- Non-Employee/Contract Employee Orientation Checklist Attestation,print completed attestation
- WBT20: No Pass Zone
Obtaining a badge - please contact Security at the site you are assigned to report to, to make arrangements for badging. Refer to the Security contact information on the Location and Parking Information link.
ANC Patient Attendant
In addition to completing the above, Patients Attendants must also complete the additional requirements below:
ANC Patient Care Assistant
In addition to the modules above, you must also complete the additional modules noted in this section. All completion documents should be submitted to ANC.
- WBT20: Escalation Management Non-Violent Crisis Intervention*
- WBT18: PCA C-SSRS Assessment and Care of the Suicidal Patient
- Video20: Stryker Evacuation Chair
- Video20: Stryker Evacuation - Para/Bara Slyde
- Restricted Extremities Tipsheet
- Hypoglycemic Update PCA WBT
- WBT18: How to Empty a Colostomy, Ileostomy and Urostomy Pouch and quiz
- ACCU-Chek Inform II Initial Training (print certificate to bring to orientation day)
- ACCU-Chek Inform II Demonstration
- WBT20: Fall Prevention Education: Direct Team Members
- Non-Employee - Patient Care Attendants Checklist Completion Attestation
Physician Practice Clinical Staff (MAs, LPNs, RNs, Clinical Care Assistants)
In addition to the modules above, you must also complete the additional modules noted in this section.
- Physician Practice: Overview Ambulatory Infection Prevention
- Physician Practice: Overview Risk Management Services
- Attestation Physician Practice Clinical Staff Checklist Completion
Visiting Resident Providers
- Policies:
- Welcome Video
- Professionalism: Video
- HIPAA and Legal Concerns: Video
- Risk Management Services: Video
- Infection Control: Video
- Quality, Safety, and Environment of Care: Video
- Resident Education: Prescription Writing: Video
- Resident Education: New Policy and Guidelines for Prescribing Controlled Substances: Video
- From Residency to Reality: Clinical Risk Management, Introduction and Protection for Patients
- From Residency to Reality: Clinical Risk Management, Protection for the Physician and Practice
BN Clinical Decision Unit (CDU) e-Learning Bundle
Orientation curriculum bundle for APPs who will be working in the Bethesda CDU. To be completed upon hire.
- Implementation of Observation Unit
- Chest Pain Admission: Stress Testing
- Atrial Fibrillation
- Congestive Heart Failure
- Hypertension
- Transient Ischemic Attack (TIA)
- Strategies for Electrolyte Replacement
- Adult Electrolyte Replacement Protocol
- Approaches to Managing Hypernatremia/Hyponatremia
- Diabetes Education for the CDU APN