June 17, 2019

Welcome to TriHealth Bridge, TriHealth's new team member intranet. This intranet has been developed to provide you an online resource for the system news and information that you need.

New Look

You will notice the homepage design looks very different from the old LinkNet – this is intentional. TriHealth Bridge is entirely focused on providing easy and effective search functionality, much like a Google search, and you can start every single visit to Bridge in the search bar pictured above. Simply type in a keyword, name, department, etc and Bridge will return a list of results that can take you exactly where you need to go in less than 1 second. It’s so easy!  

Other new features include:

• The Menu navigation located in the upper left corner is a secondary starting point on Bridge, if you don’t want to use the search bar. This menu follows you as you browse the site, allowing seamless navigation inside Bridge. The plus (+) signs allow you to expand the menu, and the minus (-) signs will minimize that section. This feature also allows you to navigate to pages without visiting each section individually.
• When logged into Bridge, you’ll see the personalized welcome message above the search bar. This greeting lets you know you’re logged in and allows you to create a custom intranet using the My Links tab inside the Menu navigation button. Click here for a detailed tutorial on how to set up your personalized My Links.
• Four system-level news stories will be featured on the lower half of the homepage, and all other stories will be located in the Menu navigation under Our Stories. These stories will rotate frequently.
• Content under Our Departments and the Clinical Hub contain information and resources about each department or clinical category, very similar to what you’re used to seeing on LinkNet.
• Our Tools contain all system and team member tools with direct links to external resources like the Appreciation Station, TriHealth Learn, Epic and more.

More Access

We’re excited to announce that TriHealth Bridge will be available anywhere you have an internet connection! Simply go to Bridge.TriHealth.com and you will be taken directly to the Bridge homepage to view Our Stories and Our Events. Our stories and events will be available to anyone outside of TriHealth, allowing you to share content with friends and family, as well as on social media. If you need to access the entire site while outside of TriHealth, simply log in with your usual TriHealth credentials in the upper right corner (requires two-factor authentication, a tutorial will be posted soon).

 Why Is It Called ‘Bridge?’

TriHealth Bridge, which we’ll shorten to simply ‘Bridge’ in future communications, was named for its usefulness to connect our team members to system news and information. Our new intranet will be a seamless experience that allows team members to quickly and intuitively access the news, information and tools needed to focus on the sacred work of caring for people. The days of frustrated searching on an outdated intranet are over!

LinkNotes Is Also Changing

The weekly newsletter you receive each week, currently called LinkNotes, is also evolving. Beginning later this month, you’ll receive the same great content in your inbox as News from TriHealthBridge. 

We are so excited to provide our team members with a modern communication platform that looks and feels like all of our other TriHealth operations – high-performing and committed to delivering an excellent experience, always! As with any new digital platform, there will be a few bugs to work out and we anticipate evolving the site over time to truly dial in the customized experience we promise to each of our team members.  For questions about our new intranet or to provide feedback, please contact the Communications department at internalcomm@trihealth.com.   

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Scheduled maintenance 11/7/2021
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Posted by: Justin Holton on December 22, 2019
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Thank you for the feedback on the external links for Appreciation Station and LEARN. Those are available under Our Tools (Quick Links). Currently, there isn't an option to add custom links (external) to the My Links tab as you noted, but we've added to the feature request list. Thank you.
Posted by: Brian Hoelscher (Board Member) on November 03, 2019
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Posted by: Justin Holton on October 29, 2019
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Two very common sites for Team Members to access are TriHealth Learn and Appreciation Station. There is no option to add either of these to "MY Links", which is a very helpful feature but needs to be available to the most used sites first. For example, in looking for something else, I came across an article about someone winning a Microsoft Surface after donating blood, in 2014. I am able to add a 5 year old article under My Links...but can't add TriHealth Learn ?!
Posted by: Jeremy Ramage on October 24, 2019
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Posted by: Justin Holton on October 22, 2019
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10/11/2019 test
Posted by: Justin Holton on October 11, 2019
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I like the menu in the upper left, with the + & - signs. These make it much easier for me to find things I use frequently.
Posted by: Angie Fellner on July 09, 2019
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Not user friendly!!!!
Posted by: Team Member on July 06, 2019
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Posted by: Ashlee Banks-Dillard on July 05, 2019
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Not at all user friendly
Posted by: Donna Conte on July 05, 2019
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Cannot find team members in my group, when looking in the Team Member Directory.
Posted by: Debra Hunt on July 03, 2019
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This new site is very frustrating. it is not user friendly at all, takes so much time that we do not have to try to find what you are looking for. You need to put back the links on the toolbar that were on the other site.
Posted by: Robyn Arnold on July 03, 2019
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Cant find anything on this new program. Not user friendly. I never could log in from home.
Posted by: Angel Butler on July 03, 2019
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Why does this site have to change ALL the time??? What a waste of everyone time and money. It worked fine before. Had time during my shift to do my learn. Problem is I haven't found it yet!! Why can't what we need be right there?? Don't need to waste my time having a treasure hunt all the time.
Posted by: Team Member on July 03, 2019
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when I'm at home, I cannot log-in. It keeps saying my phone number needs updated to verify, and yet to check on my questions if they are accurate, it can text me a number to verify. I don't *see* my phone number on the profile listed, but I can't add it either. I'd just like to be able to access my email from home in case I'm in need of a back/forth communication until my next work day since I have a lot of things to line up before maternity leave, and this is beyond frustrating. It needs fixed before September that's for sure, since I will be off on Mat. Leave & will not come in just to keep in contact with work related issues.
Posted by: Kristy Weir on July 02, 2019
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WHERE ARE THE NORMAL LEAD STORIES?
Posted by: Team Member on July 02, 2019
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not user freindly
Posted by: Carol Brafford on July 02, 2019
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this is how we roll they do not ask team members they just change thangs you have to like it
Posted by: Team Member on July 02, 2019
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BRIDGE is not user-friendly. Direct links to common links (Email, LEARN, Success Factors, Pay Stubs, etc) should be readily available. It wastes time to have to log in just to access basic links... then you have to log in two or three more times for each link. Too many unnecessary steps.
Posted by: Team Member on July 01, 2019
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I do not care for this new stuff why the change why fix it if not broke whywhy?? things were just fine the other way
Posted by: Diane Schindler on June 30, 2019
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THIS NEW ACCESS IS AWFL, MAKING IT VERY DIFFICULT TO NAVIGATE TO NEEDED SITES SUCH AS LEARN, ETC. IT IS NOT USER FRIENDLY
Posted by: Team Member on June 30, 2019
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I will learn as I go. I am always willing to try new things as long as they are not dangerous :) This keeps me going and interested.
Posted by: Kimberly Pierson on June 28, 2019
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I will learn as I go. I am always willing to try new things as long as they are not dangerous :) This keeps me going and interested.
Posted by: Kimberly Pierson on June 28, 2019
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Getting used to things and where to find them! Thanks for all the hard work on this new tool. Could the Accountability Workbook be accessible under Our Tools? This is something all team members and leaders can use to confirm the status with mandatory requirements from Success Factors and TriHealth Learn. Thanks!
Posted by: Jennifer Weaver on June 27, 2019
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Both Clinical Key and Lexicomp have been added to Our Tools
Posted by: Tom Mohr on June 27, 2019
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Why is everything so large? You have to end up scrolling so much more than you should. Search is way better.
Posted by: Joel Jones on June 27, 2019
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Still having a really hard time locating Lexicomp and Clinical Key for Nursing resources. Too many clicks to find them. Can they be added to "Our Tools" section for easier access please?
Posted by: Stacey Newman on June 27, 2019
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LEARN link on the Header w/Iris & HR Central would be cool. Search is pretty great!
Posted by: Doug Robertson on June 27, 2019
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Miss Quick picks. Search engine is more robust than previous one,
Posted by: Ken Barker on June 27, 2019
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This program is not user friendly, having to search for things that you need who approved this mess
Posted by: Team Member on June 26, 2019
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Still can't find my cloudmail, kinda need it.
Posted by: Team Member on June 26, 2019
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Awesome! Will take some getting used to but overall I like ( :
Posted by: Nikita France on June 25, 2019
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Why must we keep changing, I just figured out the other site. I used the search bar to look for LEARN and IV compatibility. Nothing of what I needed showed up.
Posted by: Nicole Kemplin on June 25, 2019
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I found LEARN! Now what about CLINICAL AND NURSING in quick links? Is it there?
Posted by: Madeline Clever on June 24, 2019
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Posted by: Madeline Clever on June 24, 2019
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I cannot find clinical ladder tip sheet or learn
Posted by: Madeline Clever on June 24, 2019
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Oh my who thought this up. Needs to return to the prev system. Can not find anything.
Posted by: Debra Sukup on June 24, 2019
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terrible go back to how it was easier access and readable information
Posted by: Joanne Colatruglio on June 24, 2019
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I have been trying for over 5 minutes to get to the screen to logon to my email. I still can't find it . I would have had it open & read by now. This is NOT easier, just more frustrating!
Posted by: Team Member on June 24, 2019
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Please put TIPS and OnSource at the top of the home page for easy access for team members
Posted by: Rachel Senft on June 24, 2019
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couldn't find anything before and still can't. i am just trying to locate my benefits for bereavement leave.
Posted by: Kathleen Hackney on June 24, 2019
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Seems like a step back
Posted by: Ryan Seibert on June 24, 2019
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Don't understand why it had to change. Needs to go back the way it was.
Posted by: Linda Salamone on June 24, 2019
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where is the email outlook
Posted by: Richard Brett on June 24, 2019
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put it back the way it use to be..
Posted by: Team Member on June 24, 2019
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Posted by: Team Member on June 24, 2019
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need to put it back the way it was leave it alone
Posted by: Team Member on June 24, 2019
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Posted by: Chanda Stilts on June 23, 2019
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this thing sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Posted by: Chanda Stilts on June 23, 2019
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TOP LEFT-CLICK MENU CLICK ON THE + THIS WILL OPEN QUICK LINKS {ACTUALLY, THIS AND CLOUDMAIL SHOULD BE RIGHT THERE - WOULD'VE CAUSED LESS CONFUSION, BUT IS OK} CLOUDMAIL IS WITHIN THE QUICK LINKS
Posted by: Team Member on June 23, 2019
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So far I'm not liking it. If it isn't broke don't try changing it if there's nothing to fix. Where is cloudmail?
Posted by: Yvonne Miller on June 22, 2019
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cannot find link to Pharmacy!!!!!!!!
Posted by: Team Member on June 22, 2019
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Posted by: Team Member on June 22, 2019
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Where is our email?
Posted by: Team Member on June 22, 2019
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How do I access cloud mail?
Posted by: Peggy Kehayes on June 22, 2019
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I don't like this
Posted by: Barbara Glenn on June 22, 2019
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Hard to find things. Maybe I'm just not used to it, but I think it is hard to navigate
Posted by: Charlene Mcmillan on June 22, 2019
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This program is horrible! it is not user friendly. Why do we have to go to the menu tab EVERY TIME you open a tab you have to go back to the menu! I'm very disappointed in this new program
Posted by: Team Member on June 21, 2019
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Posted by: Angela Paff on June 21, 2019
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Who approved this mess?
Posted by: Willard VonDille on June 21, 2019
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to complicated
Posted by: Clifford Weber on June 21, 2019
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Missing the global updates at a glance that used to greet us!
Posted by: Team Member on June 21, 2019
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I can't find policies, not good
Posted by: Team Member on June 21, 2019
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Not too difficult and should be fine once use to using it. The other way was easy too, so this is just something new to learn. No worries. Dee MacNealy ,MA HARP
Posted by: Diana Macnealy on June 21, 2019
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I've found the search bar to be helpful in finding needed items. It's easy to figure out just by clicking around! Nice work!
Posted by: Jessica Lewis on June 21, 2019
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Posted by: Ian Woodmansee on June 21, 2019
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Cannot find my share drive to pull up my schedule or my specialty doctor schedule. I am not a fan of this new set up at all. Nothing makes sense.
Posted by: Team Member on June 21, 2019
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I don't even know where to begin with all the things wrong with this new design...
Posted by: Team Member on June 21, 2019
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EVERYTHING USED TO BE EASILY SEEN AND FOUND, NOW YOU CAN'T FIND ANYTHING??, THE WHOLE SITE DOES NOT NEED TO BE A SEARCH BOX. QUICK LINKS WAS THERE- FOR A REASON. PLEASE AT LEAST GIVE US THAT.
Posted by: Team Member on June 20, 2019
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CANT FIND MY EMAIL, AWFUL!
Posted by: Team Member on June 20, 2019
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Poor design, whoever came up with this idea, needs to have a new one.
Posted by: Diletta Renier-Berg on June 20, 2019
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Oh I do not like this at all...
Posted by: Melanie Garrison on June 20, 2019
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CANT GET IN E-MAIL
Posted by: Crystal Medecke on June 20, 2019
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Where has clinical ladder application and tips for 2019 been relocated to?
Posted by: Valerie Rader on June 20, 2019
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Not a fan, cant find anything:(
Posted by: JoAnn Dunaway on June 20, 2019
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Where is the meeting room manager (mrm.trihealth.com) to reserve GH Clifton and GH Kenwood conference rooms?
Posted by: Bridgett Taite-Patterson on June 20, 2019
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not understanding where any of the links ares. very confusing
Posted by: Elizabeth Berry on June 20, 2019
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Posted by: Timothy Miracle on June 20, 2019
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The MENU has several links, very helpful.
Posted by: Kassandra Toran on June 20, 2019
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Not at all user friendly!! I just want to read my work emails and can't even find them!
Posted by: Team Member on June 20, 2019
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Would it be possible to add the Cafes and Catering to the quicklinks section?
Posted by: Heather Bibee on June 20, 2019
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No easy way to get to a list of DACs & ERGs from Diversity & Inclusion Page. Have to search for each one separately. Updated information on the Good Samaritan DAC page in LinkNet is gone. Page reverted to old and outdated info.
Posted by: Diana Long on June 20, 2019
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I am liking the bridge so far. Visually appealing and functional!
Posted by: Chad Edwards on June 20, 2019
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I understand this is not a forum, but PLEASE remember your Always Behaviors when posting comments. Your voice is just as powerful as a team member from behind the monitor as if you were talking to someone face to face. This is a new process to all, and MarComm are doing a great job responding to feedback any way they can while we all work to adjust to a new system. If you have individual questions, you may contact them at internalcomm@trihealth.com. My two bits: I think it's a great start and can improve. I do not have much luck when searching for content, and sometimes the content I do find conflicts with what is listed under permalinks in the menu.
Posted by: Emily Christman2 on June 20, 2019
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Posted by: Allison Grosse on June 20, 2019
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I LOVE THE BRIDGE!
Posted by: Joanne Thompson on June 20, 2019
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Not user friendly. Not as easy to find things. Liked the way categories were very visible in LinkNet instead of searching
Posted by: Beverly McCauslin on June 20, 2019
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Is there a way to make KRONOS and LEARN my favorites.
Posted by: Patricia Fisher on June 20, 2019
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I tried to click the link to learn how to personalize MyLinks (Click here for a detailed tutorial on how to set up your personalized My Links) and it just opened the same opening page. It seems to me that you used the same people to set up this new system as the ones who set up the VERY un-user-friendly TriHealth.com. I hope my other experiences are better
Posted by: Team Member on June 20, 2019
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The arrangement of the “Our Departments” search page is not user-friendly. When looking for something in alphabetical order, the eye naturally reads DOWN a column. Down column 1 then down column 2…Not line by line reading across 2 different columns!
Posted by: Pat Walker on June 20, 2019
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I feel it would be very helpful to include the year when referencing meeting dates, ex LDI. I searched for upcoming dates and thought there was a typo for the July meeting. I believe it may have been referencing a past meeting but there was not a year notated within the description. It could be very helpful. Thanks
Posted by: Maura Snyder on June 20, 2019
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I find this new platform very useful. Thank you to the Internal Communication team that has done such a great job pushing this out.
Posted by: Giorgia Lopez on June 20, 2019
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LEARN should be at the top of the page with IRIS, HR Central. This is more difficult to learn than LinkNet!
Posted by: Vicki Holmes on June 20, 2019
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Posted by: Team Member on June 20, 2019
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Were is E-Mail ?
Posted by: Team Member on June 20, 2019
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Mileage log does not have the TriHealth Rehab location listed . 2155 Dana Ave.
Posted by: Team Member on June 20, 2019
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Had find kronos through hr central , not to easy
Posted by: Kristin Hornsby on June 20, 2019
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Posted by: Team Member on June 20, 2019
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Posted by: Team Member on June 20, 2019
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Not user friendly ... used to be able to pull up LinkNet & go directly to search for a specialist to refer a patient in the office to .... and get right to my duties under TriHealth Way ... It used to be a great CONVENIENT tool. Would rather have quicker functionality at work not have access away from work!!!
Posted by: Clare Ley on June 20, 2019
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I don't like this at all
Posted by: Ashley Gruber2 on June 20, 2019
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No quick links! Not user friendly AT ALL!
Posted by: Brandy Walker@Trihealth.com on June 20, 2019
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so far its not user friendly. Cant find anything even after putting it in the search area
Posted by: Team Member on June 20, 2019
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Where is the email? This needs quick links
Posted by: Team Member on June 20, 2019
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Where are the Kronos quick videos that were on linknet?
Posted by: Team Member on June 20, 2019
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not user friendly, trying to find clinical key and the menu tab is not intuitive I tried searching "clinical key" and it populates everything but clinical key
Posted by: Cynthia Mapp on June 20, 2019
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I cannot locate anything, the layout is nice, but the functionality is not working well for what I need to be able to do. I am finding many "page not founds" when clicking deeper into pages and links on pages.
Posted by: Team Member on June 20, 2019
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this is not good. clinical staff need a consolidated link to access clinical key, lexicomp, and other website related resources. too much time digging and not in one location. i am spending too much time trying to find what I need and the search is not helpful for anything.
Posted by: Team Member on June 20, 2019
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Unable to locate TriHealth Learn
Posted by: Karen Friedhoff on June 20, 2019
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Cannot find any place to enter a work order for GH Kenwood. We use this daily. Is there a place to find all of the previous "quick link" items? Need asap please.
Posted by: Shain Bollen on June 20, 2019
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First 5 searches : Same result: No information found
Posted by: Steve Molloy on June 20, 2019
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Awful. Very hard to find anything. Why fix something if it is not broke. Go back to the original way!!!!
Posted by: Team Member on June 20, 2019
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Posted by: Judy Werner on June 20, 2019
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we need a quick link connection.
Posted by: Team Member on June 20, 2019
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Still searching for the Bright Ideas page....
Posted by: Trinette Flynn on June 20, 2019
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For those confused on how to find LEARN, when you click MENU, click on OUR TOOLS, and on that page you'll find "TRIHEALTH LEARN" - this is LEARN. *or* it can be found by going to HR Central, and it's toward the bottom right in a box with some links. Otherwise this is a clean looking site, but not any less confusing than it was before. And Cloudmail Access has 2** links on the OUR TOOLS page, which is just an error made by the people who make the site. But that's nothing compared to the fact we keep having to relearn how to use an employee portal type of site to access the 500 million sites we need to go to for our paystubs, our schedules, health insurance, Kronos, email... it's just too many sites. I wish there was 1 site, 1 login only having to be done once, and everything is done in one place instead of 10+ sites we go to and 10+ logins & passwords. The only saving grace is a login & password that updates when you update your password, they ALL update.
Posted by: Kristy Weir on June 20, 2019
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I am getting used to it now. Finding my way around!
Posted by: Sandra Irwin on June 20, 2019
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Looks good so far. Instant availability of info for employees-HR Central easy to access.
Posted by: Team Member on June 19, 2019
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N/A
Posted by: Team Member on June 19, 2019
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It Sounds good. Much faster and percise
Posted by: Team Member on June 19, 2019
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Clicking on Our Tools in the navigation will take you to a page that contains links to many of the most commonly used system tools (TriHealth Learn, Kronos, Email, etc.)
Posted by: Tom Mohr on June 19, 2019
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Nice clean look. If you play around with the links you'll find it more easier to use then the old LinkNet. Don't be afraid of the change, embrace it!!!
Posted by: Darius Martin on June 19, 2019
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Sometimes less is not more. So hard to find anything. Too much time spent searching. Does not make since to have to scroll down to see anything other than the search bar.
Posted by: Melissa Gorrell on June 19, 2019
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I like the way it looks. I like that a new window opens when you click to go into another site, but I don't like the quick links missing. It's very hard to find the old links, like Appreciation station, Concur for example.
Posted by: Kelly Monterosso on June 19, 2019
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I like it! The site is very clean looking and really fast.
Posted by: Ron Perry on June 19, 2019
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I teach new leaders to add new team members to the phone directory, where is the icon to submit a new entry on the directory search?
Posted by: Stacey Newman on June 18, 2019
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For anyone trying to find the LEARNS. I typed Learn and clicked on this link:LEARN Upgrades Ease Use. it has a blue hyper link for the Learn login page.
Posted by: Jalyn Rhea on June 18, 2019
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I do no like this at all! You can not find anything, there is literally NOTHING here! Where is quick links? or something similar? No Learn button - Can't get upset if employees can't complete what they can't see. I really like the layout of LinkNet, articles, links. The Bridge is just horrible.
Posted by: Team Member on June 18, 2019
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QUICK LINK IS A BETTER SOLUTION. THIS IS NOT EFFICIENT.
Posted by: Eric Campbell on June 18, 2019
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Can't find anything!!!!! We need a quick link section
Posted by: Team Member on June 18, 2019
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I LOVE THE CHANGE
Posted by: Valerie Jackson on June 18, 2019
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So confusing. We need the QuickLink section back.
Posted by: Victoria Morse on June 18, 2019
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searching for learn ????
Posted by: Team Member on June 18, 2019
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Terrible! Can't find anything, very confusing
Posted by: Melissa Haddad on June 18, 2019
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I am unable to get to Learn. When I click on HR Central it tells me that it cannot process my request. ??
Posted by: Bernadette Watzek on June 18, 2019
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NOT user friendly! please bring back the old cant find anything
Posted by: Joanne Worthington on June 17, 2019
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