TriHealth Bridge

April 13, 2021

Now's the time to get trained and ready for the transition to TriHealth's new courier, Accurate Courier Services (ACS)! We have a variety of ways for you to receive training including several live webinars happening over the next week. Please choose at least ONE of the below training methods based on how you learn best. Feel free to use all methods for extra reinforcement or a helpful reminder as needed!
 
Training Methods
 
1 - Training Video: 
     • Click here to watch the How to use RapidShip video.  
     • This 5-10 minute video will share helpful information on how to create an on-demand order and understand how to print and use labels
 
2 - Training Materials:
     • Read the training materials available in the documents section below and print off as a quick reference as needed.
 
3 - Live Webinars:
     • Attend one of the 30-minute live webinars hosted by Accurate Courier Services (ACS) and the TriHealth Courier Transition Team.
     • During each webinar, the pre-recorded video of How to use RapidShip (the on-demand web-based portal) will be shown, then viewers’ questions submitted through the chat box will be answered.
     • We will continue to build our FAQ off the questions that are asked and follow up offline if additional information or support is needed.
 
        Live Webinar Schedule:
         - Wednesday, April 14 at 11:00am
         - Thursday, April 15 at 7:00am
         - Friday, April 16 at 3:00pm
         - Monday, April 19 at 5:00pm
         - Tuesday, April 20 at 7:00am
 
Click here to sign up to attend one of the webinars via Sign Up Genius. Registration is required. An outlook invite with the WebEx link will then be emailed to you. 
 
Next Steps:
- Choose your method of training and complete by April 20
- Week of April 12: Department leaders final review and approval of routes
- April 14-20: Live webinar training sessions for using Accurate Courier Services System and Portal
- Go Live: Monday, April 26
 
Be sure to visit the Courier Services page for more helpful information and details. We appreciate your support and enthusiasm with our transition and Go Live!
 

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Comments:

is this going to be used for the cash pick ups as well
Posted by: Linda Castle on April 14, 2021
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