January 23, 2020
We are excited to announce that TriHealthNow is live and ready for our team members, patients and the community!
TriHealthNow is an innovative, new telehealth program created to provide patients in the Greater Cincinnati community with even greater access to TriHealth care when and where they need it most.
TriHealthNow gives patients remote access to healthcare using a smart phone, tablet or laptop. This tool will enable patients to easily meet with and be treated by physicians remotely, wherever patients are located, providing convenient access to TriHealth’s trusted physicians. It will be fully integrated into our comprehensive network of Primary Care practices, Priority Care centers and our soon-to-be-launched retail “walk-in” clinics at Walgreens. Together, this network will offer our community a range of flexible and convenient care options to meet every health situation and personal preference.
To access TriHealthNow, simply visit trihealthnow.com from your mobile device or desktop. Or download the TriHealthNow app from the App Store or Google Play Store.
A TriHealthNow visit will cost $49 per encounter for the general public. TriHealth team members and dependents covered by the Blue Connect HMO plan are also welcome to use the tool for $5 per encounter. Team members and covered dependents must submit a paper claim to be reimbursed $44. Team members and dependents covered by the HD80 plan must submit a claim in order for the visit to be applied to their deductible. Coinsurance will apply if your deductible is met making the cost $9.80 per encounter on HD80 Blue Connection and $17.15 per encounter on HD80 Blue Access.
Team members covered by Anthem’s Blue Connection HMO plan or the Blue Connection or Blue Access HD80 plans are advised to follow the process below to submit claims to Anthem.
Process to submit claim to Anthem:
1. Print Your TriHealthNow Receipt
• Following a completed TriHealthNow visit, the patient will receive an email with a link to access their visit summary
• Click this link to access visit summary within TriHealthNow to review receipt
• Print your receipt to submit with Anthem Medical Claim form (step 2)
2. Download & Submit Your Anthem Medical Claim Form
• Access the Anthem Medical Claim form through HR Central (HR Central>Quick Links>All forms>Benefit Forms>Anthem Medical Claim form)
• Follow instructions to submit TriHealthNow medical claim along with TriHealthow receipt.
Please look for an announcement in the spring that will remove the need for TriHealth team members and dependents covered by a Blue Connection/Blue Access plan to submit a paper claim for reimbursement.
The TriHealthNow platform is supported by Teladoc Health, a global expert in telehealth. TriHealthNow will be staffed by TriHealth physicians, with backup by Teladoc Health’s national network of online board-certified physicians as needed to ensure timely access.
Awesome that employees can use this at a discount.
Posted by: Team Member on January 29, 2020
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Can we use our TASC card for payment through the app?
Posted by: Rian Long on January 29, 2020
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