*** Scheduled Maintenance, Sunday, November 02, 2025 from 1:00AM EDT - 3:00AM EST (4-hour downtime). This includes an Epic downtime.
Interruption Date and Time:
Sunday, November 02, 2025, 0100 EDT (1:00am EDT) – 0300 EST (3:00am EST) ** - Four (4) hour downtime
** The Epic System will be down from 1:00am EDT to 1:15am EST (one hour, 15 min downtime)
** The Lab System will be down from 1:55am EDT to 2:15am EST (one hour, 20 min downtime) – DOWNTIMES FOR EPIC AND LAB DO NOT COMPLETELY OVERLAP
Customers affected:
Anyone using any information systems and services.
Reason for the Interruption:
- Clocks turn back 1 hour at 1:59am EDT
- Major Epic Upgrade
- Lab System down for 1 hour for the time change
- Patching Microsoft Servers to fix security vulnerabilities
- Patching Linux servers to fix security vulnerabilities
Additional Information:
Please expect that all information systems and services may be unavailable for the duration of the maintenance period. Please make certain your downtime procedures and downtime forms are available for use during this time and to call all stat orders and results during the period of unavailability.
Please use this maintenance window to check your BCA reports are accessible. If you have an issue with your BCA reports, please send an email to Jim_Highfield@Trihealth.com outlining your concerns.